Tuesday, January 21, 2020

Guardian Protection Complaints Better Business Bureau® Profile

The company’s success in professional monitoring as well as its comprehensive offerings give it the ability to claim one of the top spots in home security. However, we do have a full list of the security devices that Guardian Protection offers, either for individual purchase or as a part of a plan or package. You are not required to agree as a condition of purchasing any property, goods, or services. Plus ratings and reviews of 19 other local Home Security Companies and many thousands of other service companies and professionals, free to you for 7 days. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate.

guardian protection services home security complaint

AVOID THIS PRODUCT & put the money in your own pocket. Within a year and half one of the seats in the couch had something inside ripple up. They denied the claim saying it's wear and tear of foam. Then I have an office chair which the screws on the wheel bent when sitting and reclining... After phone tag and complaining, GPP ACTUALLY approved my claim.

How much does Guardian Protection cost?

Good installation technician ,and customer support is top notch. For example, when company ranking is subjective our advertising partners may be ranked higher. If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime.

guardian protection services home security complaint

I can quickly log in to look at my camera when someone has been on my doorstep. It's a very easy to use system and provides all kinds of information. The best thing about Guardian Protection is the user friendly app and the options that you have if you go with the full installed system. Like opening your garage door remotely, opening the front door, turning on a light in the house. I enjoyed Guardian Protection when I was waiting for my lawn to be installed and I was out of town.

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I agree that I have not received compensation for my comment and that my opinions reflect my authentic experience as a customer or former customer. Following the release of the original review, Guardian reached out to me and said they had escalated our request to a team who could "take a closer look" at the financials of my account. The person who reached out was very apologetic and helpful.

guardian protection services home security complaint

And the little things they put up on the doors aren't something you notice. The people that I have dealt with particularly the service people who've come in because I moved so they had to come and reinstall it to my new location, they were very kind and nice and very prompt. I was very comfortable with having them in my home. The people that came were really good at not trying to oversell me on something I didn't need.

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It has a lot of options kind so I'm still learning how to use it but I think I'm gonna really like it. I like setting the alarm and unsetting it on my telephone, I like the fact that I can do everything by phone. I'm getting good service for the price I pay. My feedback is to just keep providing the same amount of customer service and nice friendly installers like I had and I think that they will do very well. Guardian Protection isn't upfront with terms like cancellation penalties and warranty information when it comes to monitoring services.

guardian protection services home security complaint

Sleep soundly knowing if your alarm goes off, you'll receive a call from Guardian's monitoring center to check in. Place sensors around the house for safety and security – gun and liquor cabinets, pool gates – anywhere you need. You can even receive photos of anyone who disarms your system. Yes, Guardian Protection proves its worth by providing quality customer service which results in high customer satisfaction ratings. Premium — The most complete home security system with home automation.

While our customer did have her doorbell transformer upgraded, Guardian’s liaison noted there was still an issue with the connectivity of her video doorbell with her internet router. Our customer had time to troubleshoot the connectivity issue. She was able to move her router to another location in her home where the signally gain was remarkable and should improve the performance of her video doorbell . We truly hope all issues with the video doorbell have now been resolved and the moving of her router did not impact the performance of other wi-fi devices in her home.

guardian protection services home security complaint

I was in process of selling house in berea ohio last month . If you choose to click on the links on our site, we may receive compensation. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. Its location on this page may change next time you visit.

They were very willing to work with me and the budget I had. The guy that came to install it was extremely knowledgeable and made sure I understood the whole system before he left. Even the salesman made sure we were getting the best system. There is a delay sometimes when the doorbell ring but that is my only feedback. Yes, Guardian Protection offers a variety of home automation capabilities.

guardian protection services home security complaint

The IQ2 control panel has hands-free Bluetooth disarming, a built-in glass break sensor, a built-in 5MP camera, plus advanced encryption technology. The wireless window and door sensor options have a discreet design and a lot of power. They communicate with your Guardian security panel and help protect your home's critical entry and exit points. They come with PowerG wireless intrusion technology, providing more secure encryption, longer range and reliability, and better battery life.

Monitoring Options and Technology - 4.5 / 5

Guardian Protection requires a standard 30-month contract, for which termination fees may apply. While the warranty is extensive, the $99 fee for the obligatory professional installation can be over-budget for some people, although the $34.95 average monthly fee is reasonable. Guardian Protection home security systems feature professional installation of their Interlogix and Honeywell equipment, which is monitored 24/7.

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